Strategic Planning

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The Strategic Plan guides the scope and direction of 皇冠体育官方app体育官方app services based on priorities established by the Board of 皇冠体育官方app体育官方app Commissioners - after extensive input from the public.

The plan enables all 皇冠体育官方app体育官方app divisions and departments to focus their actions, resources, and budgets on goals and projects that support the 皇冠体育官方app体育官方app’s grand vision of its desired future.

皇冠体育官方app体育官方app 皇冠体育官方app体育官方app Strategic Plan 2020

At the 皇冠体育官方app体育官方app 皇冠体育官方app体育官方app Board of 皇冠体育官方app体育官方app Commissioners March 2019 meeting, the Commission adopted the 2020 皇冠体育官方app体育官方app 皇冠体育官方app体育官方app Strategic Plan. This five-year Plan guides priorities and direction of 皇冠体育官方app体育官方app services through the annual budget process.

The updated Strategic Plan will take effect Oct. 1, 2019, and is based on priorities established by the BOCC using extensive input from the public. The Plan was created using 18 months of research and feedback from the community, collected before and after Hurricane Irma in 2017.

The Plan articulates the 皇冠体育官方app体育官方app Commission’s vision of “creating a better life every day for everyone in the Florida Keys by working to create balance in our quality of life, strong economy and natural environment.”  The plan includes a mission to enhance the quality of life by providing outstanding public service that is responsive to the needs of the 皇冠体育官方app体育官方app’s citizens, the unique community, and the environment. The Plan details their specific areas of concern and priority in the three areas of Quality of Life, Economy, and Environment.  

“The 2020 Strategic Plan is a 30,000-foot view of the largest issues, biggest concerns and most daunting challenges facing our Key’s Community,” said Kimberly Matthews, 皇冠体育官方app体育官方app 皇冠体育官方app体育官方app’s Senior Director of Strategic Planning. “The next step is to create programs, solutions and actions focused on the priorities and areas of concern that are detailed in this plan.”

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2020 Strategic Plan Community Input Report

Kimberly Matthews, the 皇冠体育官方app体育官方app's Sr. Director of Strategic Planning, met with community groups and organizations to hear their thoughts and priorities so that we can incorporate them into our vision for the future of 皇冠体育官方app体育官方app 皇冠体育官方app体育官方app. 

This report is the result of that process. The data presented in this report was gathered between late July to November 2018 by the 皇冠体育官方app体育官方app 皇冠体育官方app体育官方app Office of Strategic Planning (OSP).

2020 Strategic Plan Community Input Report

This process built upon the great work done by OMB in early 2017 for the FY 2018 Budget. At that time, the team utilized an extensive survey that garnered both residential and business responses along with a series of Community Input sessions facilitated by Roman Gastesi, 皇冠体育官方app体育官方app Administrator. 

While the original intention was to build the 2019-2024 plan using this data, Hurricane Irma delayed the process. 

The 2018 Community Input process utilized a variety of methods designed to garner as much participation from diverse sectors of the community as possible. This included interactive presentations with community and business organizations, individual interviews with stakeholders, social media polls and an online survey. 

The initial 2017 survey and Community Input sessions gathered 443 residential and 21 business responses. Hundreds of residents also provided feedback during 13 Community Input sessions. The 2018 process included 23 interactive presentations with nearly 850 attendees, 826 non-duplicated resident responses to the online survey, meetings with 96 people, more than 41 individual or group stakeholder meetings, and six Facebook polls with more than 1,500 votes cast.

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